Our Promise in Action
Head, Heart and Hand
At 3H Consulting, our name is our commitment: Head, Heart and Hand.
These three elements guide everything we do to help organisations become more sustainable, more responsible, and more impactful.
At 3H Consulting, we believe that social performance and sustainability are more than just reports and tick boxes — they’re pathways to lasting positive change.
Led by Lynda Pollock, who brings over 30 years’ experience in social impact, community engagement and ESG excellence, we help organisations build trust, measure what matters, and create genuine value for people and the planet.
By combining clear thinking (Head), authentic relationships (Heart), and practical delivery (Hand), we help your organisation:
For us, social performance and sustainability are not just about doing less harm — they’re about doing more good, together.
At 3H Consulting, our name is our commitment: Head, Heart and Hand.
These three elements guide everything we do to help organisations become more sustainable, more responsible, and more impactful.
We use our knowledge and experience to bring clear thinking to complex social challenges. Our strategies are grounded in evidence, best practice and global standards — ensuring your social performance and sustainability goals are realistic, robust and measurable.
True sustainability comes from caring — about people, communities and the planet. We put empathy and respect at the centre of every plan and conversation. We help you listen deeply, engage meaningfully, and build trust that lasts.
Good ideas mean nothing without action. We roll up our sleeves and work alongside you to turn strategy into practice — developing plans, delivering engagement, measuring impact, and ensuring your commitments become real, positive change.
Social Performance
We support businesses and projects to understand, engage, and partner meaningfully with communities. We turn commitments into actions that build social licence and deliver shared benefit.
Impact Measurement
We help you cut through complexity to track, measure and communicate the true difference you’re making — ensuring your story is clear, credible and connected to real outcomes.
Environmental, Social & Governance (ESG)
We work alongside you to embed responsible, ethical practices that meet global standards and stakeholder expectations, while strengthening your organisation’s resilience and reputation.
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At 3H Consulting, we know that a strong social performance framework is the heartbeat of sustainable and responsible business. It’s about more than compliance — it’s about doing business in a way that earns trust, builds genuine relationships, and leaves a positive legacy for communities and the environment.
Social performance is the commitment and capability to understand, manage, and enhance the social impacts of your business. When done well, it:
Secures your social licence to operate by building trust and mutual respect with communities and stakeholders.
Strengthens risk management, helping you identify and address social, cultural, and human rights risks before they escalate.
Creates shared value, delivering tangible socio-economic benefits that align with your business goals.
Ensures your operations meet global standards and reflect your purpose and values.
We draw on industry-leading frameworks, to embed social performance at every stage of a project. This means robust planning, meaningful engagement, continuous monitoring, and learning for improvement.
Positive impact deserves to be understood, measured, and communicated — clearly and credibly.
Our impact measurement services help you:
Define what success looks like for your business and your communities.
Design practical systems to collect meaningful social data.
Analyse and interpret results so you can share your story confidently.
Apply insights to refine your strategies and maximise benefit.
In short, we help you move from intention to evidence — and from reporting to real, measurable progress
